Store Policies

Customer Satisfaction
Keitech USA stands behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply follow the instructions below.

Returns & Exchanges
If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price as long as the product is unused and in New condition. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.

How to Order
Ordering online from the Keitech USA Online Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you'll be able to view the entire contents of your cart with a total dollar amount purchased so far. You will also be able to see which items are in stock and which items are awaiting replenishment. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.
*Please note that we currently deliver orders within the United States only.

Pricing, Payment & Sales Tax
All prices are in U.S. Dollars (USD) and are subject to change without notice. We currently accept VISA, MASTERCARD credit cards and PayPal for online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping. New Jersey sales tax is applicable on all orders.

Colors
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Shipping (On-line Orders)
At Keitech USA, most orders ship out from our warehouse standard UPS Ground within 3 business days. Although most online orders are processed and delivered within 3 to 5 business days, please allow up to 2 to 3 weeks for delivery. When checking out, please specify a physical street address. UPS will not deliver to P.O. Boxes.

Terms and Conditions
Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the KeitechUSA.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the KeitechUSA.com Web site.

These Terms and Conditions May Change
Keitech USA reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the KeitechUSA.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.

Use of Web Site
The Keitech USA.com Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Keitech USA products and/or to otherwise transact business with or contact Keitech USA., on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer.

Copyright Notice
All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of Keitech USA and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Keitech USA, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Keitech USA.

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